National Broadband Network NBN is the enterprise established by the Australian federal government in to upgrade and deliver broadband throughout the country. The company is fulfilling its promise to upgrade the current legacy copper network with the best fit broadband technology to all 23 million Australians. NBN is challenged to deliver an effective rollout of a multi-technology mix as part of the National Broadband Network. As with many large enterprise organizations, a major IT incident can cause unexpected interruptions, and limiting business impact depends on the time to react and restore services.
NBN Case Study on MVFM
Optus to pay AU$ million for misleading NBN disconnection claims | ZDNet
But the success of Workplace at NBN Co has the potential to become its own enemy because so many people are using it and the information on the platform swells every day, at times making it difficult to navigate. Some of the more than 8, users on Workplace at NBN find it difficult to filter the relevant information into meaningful content and are at risk of switching off completely. By using the data, anyone can immediately see the impact of their posts on Workplace. They can see who was engaged, how people responded, they can track the sentiment of the posts and see how posts compare.
Optus to pay AU$6.4 million for misleading NBN disconnection claims
Outdated communication systems impacted productivity by creating information silos, meeting turnstiles and mountains of email. Operating in a dynamic, rapid growth environment, nbn needed a way to unite as one team. They had outgrown existing tools and were ready to empower teams to share their expertise, knowledge and ideas.
With a plan to roll out fibre to every single home in Australia, orders needed to be processed in massive quantities via a service portal and with tens of millions of submissions to be received by the portal, it was a mission critical project for NBN. The project was a full agile environment with scrum masters and the whole shebang. There were 3 separate delivery groups. User stories traversed the wall leading with most impactful stories down to backlog.